Overview

An internet troll is someone who posts rude or antagonizing comments on a blog, discussion forum, or chat room. “Troll” can also be used to refer to the actual message which was meant to offensive. Trolls (the people) want to arouse anger in the other people who are participating in the conversation or viewing. Trolls seem to enjoy getting others riled up. Trolls want to incite a fight with others. Trolls benefit from the anonymity of the internet. In the “real world” their comments would probably incite a violent fight oftentimes. On the internet, it is nearly impossible to force a troll to be accountable for his comments which can be extremely frustrating for other members of the online community.
A concern troll is someone who pretends to share the views and goals of a particular online community but is secretly trying to fill the group with concerns and doubts about these views and goals. By pretending to be part of the group, the concern troll attempts to plant concerns that are more likely to be accepted because the other members of the online community do not realize the concern troll's new intentions.
Ignoring trolls is one method of dealing with them. This way they do not get the reaction they were looking for, but this will not necessarily stop them from posting and can also cause them to say more antagonizing things. The person in control of the site can also delete the comments of the trolls that way they are no longer present. This gets rid of those comments so they no longer pollute the environment. However, this is time-consuming, however and may anger the trolls. Agreeing with the troll is another method. The troll might lose interest because he/she is not getting the response he/she desired. However, this might result in other people in the online community feeling that people agree with these offensive opinions and not want to be a part of the online community any longer. Unfortunately, trolls are an inevitable part of internet culture that people online will have to deal with.


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